Terms of Use
Last Updated: March 28, 2025
Welcome to Nerovaxilia. These Terms of Use govern your access to and use of our website, services, and products. By accessing or using our services, you agree to be bound by these terms. If you do not agree with any part of these terms, please do not use our services.
1. Acceptance of Terms
By creating an account, accessing our website at nerovaxilia.com, or using any of our services, you acknowledge that you have read, understood, and agree to be bound by these Terms of Use and our Privacy Policy. These terms constitute a legally binding agreement between you and Nerovaxilia.
We reserve the right to modify these terms at any time. Changes will be effective immediately upon posting to our website. Your continued use of our services after any modifications indicates your acceptance of the updated terms.
2. Description of Services
Nerovaxilia provides website search engine optimization services and related consulting delivered remotely. Our services are designed to help clients improve their online visibility and achieve specific digital marketing objectives through customized solutions.
We reserve the right to modify, suspend, or discontinue any aspect of our services at any time without prior notice. We are not liable for any modification, suspension, or discontinuation of services.
3. Eligibility and Account Registration
To use our services, you must be at least 18 years of age and have the legal capacity to enter into binding contracts. By registering for an account, you represent and warrant that you meet these eligibility requirements.
When creating an account, you agree to:
- Provide accurate, current, and complete information
- Maintain and promptly update your account information
- Maintain the security and confidentiality of your login credentials
- Notify us immediately of any unauthorized access to your account
- Accept responsibility for all activities that occur under your account
We reserve the right to refuse service, terminate accounts, or cancel orders at our sole discretion, particularly if we believe you have violated these terms.
4. User Obligations and Acceptable Use
When using our services, you agree to comply with all applicable laws and regulations. You further agree not to:
- Use our services for any unlawful purpose or in violation of these terms
- Attempt to gain unauthorized access to our systems, networks, or data
- Interfere with or disrupt the integrity or performance of our services
- Transmit any viruses, malware, or other harmful code
- Collect or harvest information about other users without their consent
- Impersonate any person or entity or misrepresent your affiliation
- Engage in any activity that could damage our reputation or business interests
- Use automated systems or software to extract data from our website without permission
- Reproduce, duplicate, copy, sell, or exploit any portion of our services without express written permission
Violation of these obligations may result in immediate termination of your account and legal action as appropriate.
5. Payment Terms and Billing
Certain services require payment of fees. By purchasing our services, you agree to pay all applicable fees as described at the time of purchase. All fees are quoted in the local currency and are non-refundable unless otherwise stated in our refund policy.
5.1 Billing and Payment Processing
Payment must be made through the payment methods we specify. You authorize us to charge your designated payment method for all fees incurred. If payment fails, we may suspend or terminate your access to paid services.
5.2 Subscription Services
For subscription-based services, you authorize recurring charges at the interval specified when you purchased the subscription. Subscriptions automatically renew unless cancelled before the renewal date. You are responsible for cancelling your subscription through your account settings or by contacting us.
5.3 Price Changes
We reserve the right to change our pricing at any time. Price changes will not affect existing subscriptions until the next renewal period, and we will provide reasonable notice of any price increases.
6. Intellectual Property Rights
All content, features, and functionality of our services, including but not limited to text, graphics, logos, images, software, and design, are owned by Nerovaxilia or our licensors and are protected by copyright, trademark, and other intellectual property laws.
6.1 Our Content
You may not reproduce, distribute, modify, create derivative works of, publicly display, republish, download, store, or transmit any of our content without prior written consent, except as follows:
- Your computer may temporarily store copies of such materials incidental to your use of our services
- You may print or download reasonable portions for your own personal, non-commercial use
- You may share content through social sharing features we provide
6.2 Your Content
You retain ownership of any content you submit, post, or display through our services. By submitting content, you grant us a worldwide, non-exclusive, royalty-free license to use, reproduce, modify, adapt, publish, and distribute such content for the purpose of providing and improving our services.
You represent and warrant that you own or have the necessary rights to submit your content and that your content does not violate any third-party rights or applicable laws.
7. Confidentiality
We understand the importance of confidentiality in our client relationships. Information you share with us in the course of our services will be treated as confidential and will not be disclosed to third parties except:
- With your express written consent
- As required by law or legal process
- To protect our rights, property, or safety
- To service providers working on our behalf under confidentiality obligations
8. Service Delivery and Professional Standards
We are committed to delivering high-quality services and maintaining professional standards. While we strive for excellence, we do not guarantee specific results or outcomes from our search engine optimization services, as many factors affecting results are beyond our control.
Our services are provided on an individual basis with customized solutions for each client. Timelines and deliverables will be specified in separate service agreements or proposals.
9. Third-Party Links and Services
Our services may contain links to third-party websites or services that are not owned or controlled by Nerovaxilia. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party websites or services.
You acknowledge and agree that we shall not be responsible or liable for any damage or loss caused by your use of any third-party content, goods, or services available through such websites or services.
10. Disclaimer of Warranties
Our services are provided on an "as is" and "as available" basis without warranties of any kind, either express or implied. To the fullest extent permitted by law, we disclaim all warranties, including but not limited to:
- Implied warranties of merchantability and fitness for a particular purpose
- Warranties regarding the accuracy, reliability, or completeness of content
- Warranties that our services will be uninterrupted, timely, secure, or error-free
- Warranties regarding results that may be obtained from the use of our services
We do not warrant that defects will be corrected or that our services or servers are free of viruses or other harmful components.
11. Limitation of Liability
To the maximum extent permitted by law, Nerovaxilia and its officers, directors, employees, and agents shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, use, goodwill, or other intangible losses resulting from:
- Your access to or use of or inability to access or use our services
- Any conduct or content of any third party on our services
- Any content obtained from our services
- Unauthorized access, use, or alteration of your transmissions or content
In no event shall our aggregate liability exceed the amount you paid to us in the twelve months preceding the claim or one hundred currency units, whichever is greater.
12. Indemnification
You agree to defend, indemnify, and hold harmless Nerovaxilia and its officers, directors, employees, contractors, agents, licensors, and suppliers from and against any claims, liabilities, damages, judgments, awards, losses, costs, expenses, or fees arising out of or relating to:
- Your violation of these Terms of Use
- Your use of our services
- Your violation of any rights of another party
- Your content or any content submitted through your account
13. Termination
We may terminate or suspend your account and access to our services immediately, without prior notice or liability, for any reason, including without limitation if you breach these Terms of Use.
Upon termination, your right to use our services will immediately cease. If you wish to terminate your account, you may contact us or discontinue using our services.
All provisions of these terms which by their nature should survive termination shall survive, including but not limited to ownership provisions, warranty disclaimers, indemnity, and limitations of liability.
14. Dispute Resolution
Any dispute arising from these terms or our services shall first be attempted to be resolved through good faith negotiations between the parties. Both parties agree to make reasonable efforts to resolve disputes amicably before pursuing formal legal action.
If negotiations fail to resolve the dispute within thirty days, either party may pursue available legal remedies.
15. General Provisions
15.1 Entire Agreement
These Terms of Use, together with our Privacy Policy and any additional terms or agreements you enter into with Nerovaxilia, constitute the entire agreement between you and us regarding your use of our services.
15.2 Severability
If any provision of these terms is found to be unenforceable or invalid, that provision will be limited or eliminated to the minimum extent necessary so that these terms will otherwise remain in full force and effect.
15.3 Waiver
Our failure to enforce any right or provision of these terms will not be considered a waiver of those rights. Any waiver of any provision of these terms will be effective only if in writing and signed by us.
15.4 Assignment
You may not assign or transfer these terms or your rights and obligations under them without our prior written consent. We may assign these terms without restriction.
15.5 Force Majeure
We shall not be liable for any failure or delay in performance due to circumstances beyond our reasonable control, including acts of nature, war, terrorism, riots, embargoes, acts of civil or military authorities, fire, floods, accidents, or network infrastructure failures.
15.6 Notices
Any notices or communications to us should be sent to info@nerovaxilia.com or to 21676 Dolfyn St, Maraiskamp, George, 6529, South Africa. We may provide notices to you via email to the address associated with your account or through posting on our website.
16. Contact Information
If you have any questions about these Terms of Use, please contact us:
Nerovaxilia
21676 Dolfyn St, Maraiskamp
George, 6529
South Africa
Phone: +27415096000
Email: info@nerovaxilia.com
By using our services, you acknowledge that you have read these Terms of Use and agree to be bound by them.